{"id":19,"date":"2019-09-02T22:30:12","date_gmt":"2019-09-02T22:30:12","guid":{"rendered":"https:\/\/lg-staging.lougcloud.com\/?page_id=19"},"modified":"2025-10-23T07:45:05","modified_gmt":"2025-10-23T12:45:05","slug":"support-center","status":"publish","type":"page","link":"https:\/\/lg-staging.lougcloud.com\/?page_id=19","title":{"rendered":"Support Center"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-tcq7-353bf3f39752681e3f369265e2db4624 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-19'><div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-k02z88xr-8844aad8ae4629273a07c5176461b0ad '  ><div class='avia_textblock' ><h1>Support Center<\/h1>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3qi7-c3b4bd1270cf0996b9f368c82020bbb2\">\n#top .flex_column.av-3qi7-c3b4bd1270cf0996b9f368c82020bbb2{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-3qi7-c3b4bd1270cf0996b9f368c82020bbb2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-3qi7-c3b4bd1270cf0996b9f368c82020bbb2{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-3qi7-c3b4bd1270cf0996b9f368c82020bbb2 av_one_full  avia-builder-el-2  el_after_av_textblock  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-k0pl55eu-46c4b305d4c42d2d8caffa7b12a86a45 '  ><div class='avia_textblock' ><p>Welcome to the Louisville Geek Support Center! Here, you\u2019ll find resources tailored to our clients, including access to our online support portal, where you can submit and track service tickets, the remote connection portal, and the Pay Now form for submitting invoice payments. If you&#8217;re visiting us for the first time, please head over to the <a href=\"https:\/\/lg-staging.lougcloud.com\/contact-us\/\">Contact Us<\/a> page and fill out the form to get in touch with our sales and services team!<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-k0jtlnxw-3edc9add9629b214313bd0e6c3e3d50f main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  lg-services avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-19'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-thnz-29481dac33fa717530ac08c580fd8049\">\n.flex_column.av-thnz-29481dac33fa717530ac08c580fd8049{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-thnz-29481dac33fa717530ac08c580fd8049 av_one_full  avia-builder-el-5  avia-builder-el-no-sibling  lg-services-buttons first flex_column_div av-zero-column-padding  '     ><p><div  class='avia-button-wrap av-k0bbodk1-796c5180e4779c1176e6158814f261f5-wrap avia-button-center  avia-builder-el-6  el_before_av_button  avia-builder-el-first '><a href='https:\/\/lougeek.myportallogin.com\/'  class='avia-button av-k0bbodk1-796c5180e4779c1176e6158814f261f5 av-link-btn avia-icon_select-yes-right-icon avia-size-large avia-position-center av-icon-on-hover avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Support Portal\"><span class='avia_iconbox_title' >Support Portal<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue897' data-av_iconfont='entypo-fontello' ><\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap av-k0bbodk1-2-4ed2123a877575f3fae6a0413e2bddc0-wrap avia-button-center  avia-builder-el-7  el_after_av_button  el_before_av_button '><a href='https:\/\/ltsc.lougeek.com\/'  class='avia-button av-k0bbodk1-2-4ed2123a877575f3fae6a0413e2bddc0 av-link-btn avia-icon_select-yes-right-icon avia-size-large avia-position-center av-icon-on-hover avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Remote Support\"><span class='avia_iconbox_title' >Remote Support<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue897' data-av_iconfont='entypo-fontello' ><\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap av-m6fmk4ot-55535b5fd6d604badf9c64eb287dd11f-wrap avia-button-center  avia-builder-el-8  el_after_av_button  el_before_av_button '><a href='https:\/\/help.louisvillegeek.com'  class='avia-button av-m6fmk4ot-55535b5fd6d604badf9c64eb287dd11f av-link-btn avia-icon_select-yes-right-icon avia-size-large avia-position-center av-icon-on-hover avia-color-theme-color'   aria-label=\"Help Center\"><span class='avia_iconbox_title' >Help Center<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue897' data-av_iconfont='entypo-fontello' ><\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap av-k0bbodk1-1-3fa00c59c365065c453985d0946993a8-wrap avia-button-center  avia-builder-el-9  el_after_av_button  avia-builder-el-last '><a href='https:\/\/lg-staging.lougcloud.com\/?page_id=354'  class='avia-button av-k0bbodk1-1-3fa00c59c365065c453985d0946993a8 av-link-btn avia-icon_select-yes-right-icon avia-size-large avia-position-center av-icon-on-hover avia-color-theme-color'   aria-label=\"Pay Now\"><span class='avia_iconbox_title' >Pay Now<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue897' data-av_iconfont='entypo-fontello' ><\/span><\/a><\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-affqz-888a3446cd7a36d18d61953671f5d511\">\n.avia-section.av-affqz-888a3446cd7a36d18d61953671f5d511{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.avia-section.av-affqz-888a3446cd7a36d18d61953671f5d511 .av-section-color-overlay{\nopacity:0.2;\nbackground-image:url(https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2019\/09\/diamond-grid-square.png);\nbackground-repeat:repeat;\n}\n<\/style>\n<div id='lg-cta'  class='avia-section av-affqz-888a3446cd7a36d18d61953671f5d511 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-10  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-custom av-height-custom  container_wrap fullsize'   data-av_minimum_height_px='600'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' style='height:600px'><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-19'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-yspj-fedc918b962b5206714625b718242728\">\n.flex_column.av-yspj-fedc918b962b5206714625b718242728{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-yspj-fedc918b962b5206714625b718242728 av_three_fifth  avia-builder-el-11  el_before_av_two_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-9664b-77ace341e8199356e2a56bfacdf4801f '  ><div class='avia_textblock' ><h2>Say Goodbye to IT Headaches \u2013 Fully Managed IT Services<\/h2>\n<p>IT shouldn\u2019t be an obstacle\u2014it should be a competitive advantage. With Fully Managed IT Services, our team handles everything from proactive maintenance to security monitoring, system updates, and troubleshooting. But we don\u2019t stop there.<\/p>\n<p>Our vCIOs provide expert IT consulting and strategic guidance tailored to your business needs. Whether you need to align technology with long-term goals, optimize IT spending, or future-proof your infrastructure, our vCIOs help you make smarter IT decisions. Free your team from IT stress while ensuring your technology drives growth, not frustration.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-vktb-6ebfb152ce7a853c7236adb9eaa958d2-wrap avia-button-left  avia-builder-el-13  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/lg-staging.lougcloud.com\/?page_id=23'  class='avia-button av-vktb-6ebfb152ce7a853c7236adb9eaa958d2 av-link-btn avia-icon_select-no avia-size-large avia-position-left avia-color-theme-color'   aria-label=\"Talk to an IT Expert\"><span class='avia_iconbox_title' >Talk to an IT Expert<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-85j4z-984e4a464d3b6fbc7fe1fc91f223e956\">\n.flex_column.av-85j4z-984e4a464d3b6fbc7fe1fc91f223e956{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-85j4z-984e4a464d3b6fbc7fe1fc91f223e956 av_two_fifth  avia-builder-el-14  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7o6ln-6bfdc8012a8fc9087e7dcd503ceceb29\">\n.avia-image-container.av-7o6ln-6bfdc8012a8fc9087e7dcd503ceceb29 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-7o6ln-6bfdc8012a8fc9087e7dcd503ceceb29 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-7o6ln-6bfdc8012a8fc9087e7dcd503ceceb29 av-styling- avia-align-center  avia-builder-el-15  avia-builder-el-no-sibling '  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-7104 avia-img-lazy-loading-not-7104 avia_image ' src=\"https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2025\/02\/vcio-it-consulting.png\" alt='' title='vcio-it-consulting'  height=\"525\" width=\"191\" srcset=\"https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2025\/02\/vcio-it-consulting.png 191w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2025\/02\/vcio-it-consulting-109x300.png 109w\" sizes=\"(max-width: 191px) 100vw, 191px\" \/><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":74,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Louisville Geek Support Center | IT Support &amp; Service Portal<\/title>\n<meta name=\"description\" content=\"Access the Louisville Geek Support Center for IT support, service ticket tracking, remote assistance, and invoice payments. 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