{"id":5095,"date":"2023-11-19T09:40:03","date_gmt":"2023-11-19T14:40:03","guid":{"rendered":"https:\/\/lg-staging.lougcloud.com\/?p=5095"},"modified":"2026-03-31T08:44:05","modified_gmt":"2026-03-31T13:44:05","slug":"these-are-the-technologies-you-dont-even-know-your-small-business-needs-now","status":"publish","type":"post","link":"https:\/\/lg-staging.lougcloud.com\/?p=5095","title":{"rendered":"These Are The Technologies You Don&#8217;t Even Know Your Small Business Needs Now"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-85bp3-f856194ef33e7bc72ec0d3bf98278fce\">\n.flex_column.av-85bp3-f856194ef33e7bc72ec0d3bf98278fce{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-85bp3-f856194ef33e7bc72ec0d3bf98278fce av_one_full  avia-builder-el-0  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><p><br \/>\n<section  class='av_textblock_section av-k0pon615-92ea21455f84089b14b66129c69212c2 '  ><div class='avia_textblock' ><h1>These are the technologies you don&#8217;t even know your small business needs now<\/h1>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-k0pop9td-399c35357da9cf26107da9a57de824c5 '  ><div class='avia_textblock' ><p><span data-contrast=\"auto\">If your small business is using six emerging technologies, then you\u2019re ahead of the curve. Three leading artificial intelligence (AI)-powered chatbots\u2014<\/span><a href=\"https:\/\/claude.ai\/chats\"><span data-contrast=\"none\">Anthropic\u2019s Claude<\/span><\/a><span data-contrast=\"auto\">, <\/span><a href=\"https:\/\/bard.google.com\/?hl=en\"><span data-contrast=\"none\">Google\u2019s Bard<\/span><\/a><span data-contrast=\"auto\"> and <\/span><a href=\"https:\/\/chat.openai.com\/\"><span data-contrast=\"none\">OpenAI\u2019s ChatGPT<\/span><\/a><span data-contrast=\"auto\">\u2014confirm most small businesses don\u2019t yet know they need to be using six key technologies. Without these innovations, your company risks losing customers, falling behind competitors, experiencing higher costs and lower margins, elevating security risks, providing poor customer service and failing to attract and retain qualified employees, among other dangers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While even one of those risks by itself likely surfaces some understandable anxiety, considering the combined power of all six threats acting together should prompt businesses not yet testing or implementing these technologies to begin exploring corresponding opportunities. Just which technologies do small businesses need to adopt? The AI chatbots agree small firms should avoid overlooking six specific emerging technologies.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>AI<\/h2>\n<p><span data-contrast=\"auto\">Imagine asking an artificial intelligence (AI) chatbot whether your small business needs to be using AI chatbot technologies. What do you suspect the answer will be? Let\u2019s just say it\u2019s similar to the proverbial question observing what happens if you ask a barber whether you need a haircut; the answer is yes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The AI chatbots remind small businesses they should be using the generative artificial intelligence solutions for several purposes. The capabilities include automating customer service functions, responding quickly to inquiries regardless of the time of day the inquiries are received, analyzing common data and even industry- or company-specific metrics to generate insights and subsequently improve strategic decision making, personalizing customer interactions and automatically responding to common employee policy, procedure and benefits questions.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Many companies are already employing AI in clever and effective ways. Many retailers are using AI chatbots to review individual customer shopping trends to generate more accurate and personalized recommendations. And while not a small business, Walmart is using AI to improve inventory management and better predict seasonal demand for specific products.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Small businesses can deploy AI solutions in similar ways. Large enterprise scale isn\u2019t required to tap the technology\u2019s many benefits.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>IoT<\/h2>\n<p><span class=\"TextRun SCXW40294947 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW40294947 BCX0\">Known as the Internet of Things, IoT refers to <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">various myriad devices <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">and sensors <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">that connect to <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">networks and <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">collect and exchange information with other equipment and systems<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">. The corresponding Internet connectivity<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">\u2014<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">including for <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">such devices as thermostats, refrigerators, heating and ventilation systems and <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">GPS sensors <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">accompanying<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\"> freight shipments<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">\u2014<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">enables <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">small businesses to <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">often <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">eliminate<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\"> inefficient manual processes and <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">better track<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\"> and automate important monitoring, alerting, <\/span><span class=\"NormalTextRun SCXW40294947 BCX0\">operations<\/span><span class=\"NormalTextRun SCXW40294947 BCX0\"> and maintenance responsibilities.<\/span><\/span><span class=\"EOP SCXW40294947 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-5182 aligncenter\" src=\"https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/IoT-Trends-Statista-300x223.jpg\" alt=\"\" width=\"753\" height=\"560\" srcset=\"https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/IoT-Trends-Statista-300x223.jpg 300w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/IoT-Trends-Statista-768x571.jpg 768w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/IoT-Trends-Statista-705x524.jpg 705w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/IoT-Trends-Statista.jpg 1000w\" sizes=\"auto, (max-width: 753px) 100vw, 753px\" \/><\/p>\n<h5 style=\"text-align: center;\">Statista analysis predicts demand for IoT connected devices will continue growing for the next seven years.<\/h5>\n<p><span data-contrast=\"auto\">All told, there\u2019s much IoT sensors can accomplish. IoT devices can track inventory stock and movements, monitor systems\u2019 health and performance, automatically adjust supply chain systems based on real-time developments, automate security systems responses to specific conditions, tweak building management systems, enable precise modifications of field systems and equipment to optimize operations and even receive and process nontraditional methods of payment.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">The corresponding data and resulting automation potential give many small businesses a competitive advantage. IoT advantages also help lower operating expenses and enhance efficiencies, two attractive factors for almost every small organization where running particularly lean is more important than within many larger enterprises.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>AR and VR<\/h2>\n<p><span data-contrast=\"auto\">Augmented reality (AR) and virtual reality (VR) aren\u2019t just for entertainment or gaming. Innovative businesses are adopting these technologies, which provide interactive experiences (typically using a headset, eyeglasses or similar hardware) that meld real world sight with computer-generated (hence the augmented) content, particularly to aid training but for other compelling purposes, as well. Virtual reality systems, in which the entire experience is computer-generated, are also finding important application within small businesses.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Innovative businesses are using the technologies to power marketing efforts, assist customers in visualizing specific products (such as <\/span><a href=\"https:\/\/www.theverge.com\/2019\/2\/4\/18205654\/warby-parker-ar-iphone-face-id-mapping-glasses-try-on-app\"><span data-contrast=\"none\">Warby Parker<\/span><\/a><span data-contrast=\"auto\"> and <\/span><a href=\"https:\/\/www.apple.com\/augmented-reality\/#:~:text=Apple%20has%20the%20world%27s%20largest,better%20way%20to%20experience%20AR.\"><span data-contrast=\"none\">Apple<\/span><\/a><span data-contrast=\"auto\"> are doing on a larger scale) and training employees on processes and the use of new systems (such as at <\/span><span data-contrast=\"none\">FedEx and Verizon<\/span><span data-contrast=\"auto\">). While those examples involve larger companies, the same advantages and often cost-efficient expenses are available to smaller organizations, too.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-5183 aligncenter\" src=\"https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-300x300.jpeg\" alt=\"\" width=\"796\" height=\"796\" srcset=\"https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-300x300.jpeg 300w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-1030x1030.jpeg 1030w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-80x80.jpeg 80w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-768x768.jpeg 768w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-36x36.jpeg 36w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-180x180.jpeg 180w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista-705x705.jpeg 705w, https:\/\/lg-staging.lougcloud.com\/wp-content\/uploads\/2023\/11\/AR-Adoption-Statista.jpeg 1200w\" sizes=\"auto, (max-width: 796px) 100vw, 796px\" \/><\/p>\n<h5 style=\"text-align: center;\">Statista data confirms AR and VR adoption is only getting started.<\/h5>\n<p><span data-contrast=\"auto\">Designing more appealing and better functioning products, providing virtual tours and enabling more compelling remote collaboration opportunities (including viewing and manipulating maps, products, designs and models in 3D) are additional examples of AR and VR capabilities. Even small companies can reasonably employ these technologies that are only going to become more widespread.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The US Chamber of Commerce, for example, <\/span><a href=\"https:\/\/www.uschamber.com\/co\/run\/technology\/ar-vr-creative-small-business-applications\"><span data-contrast=\"none\">notes<\/span><\/a><span data-contrast=\"auto\"> AR and VR products are expected to reach an annual growth rate of more than 150 percent next year. Fortunately, smaller firms don\u2019t require massive budgets to take advantage of the trend. The agency confirms small businesses, too, can use AR and VR to build corresponding functionality within their business cards, provide sampling experiences and tours, enhance safety training and gain\u202fadvantages recruiting new employees.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>Automation Software<\/h2>\n<p><span data-contrast=\"auto\">Another significant way technological innovation is eliminating time-consuming and often cumbersome manual tasks is via automation. Software systems that collect data and automate calculations and actions based on a subsequent analysis of the collected data and information can prove a big advantage. Such automation software is increasingly being employed by small businesses to both lower costs and improve productivity and efficiencies.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Automation software provides small organizations with a variety of potential benefits. For example, firms are using automation software for business intelligence data collection and decision making and dashboard and scorecard production. They\u2019re also employing automation software to complete common accounting processes, fulfill a range of marketing routines (including coordinating and improving email and social media campaigns) and generate reports.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">Examples of automation apps small businesses are already employing include <\/span><a href=\"https:\/\/powerbi.microsoft.com\/en-us\/what-is-power-bi\/\"><span data-contrast=\"none\">Microsoft\u2019s Business Intelligence platform<\/span><\/a><span data-contrast=\"auto\"> (included with many Microsoft 365 enterprise subscriptions or as inexpensive <\/span><a href=\"https:\/\/powerbi.microsoft.com\/en-us\/pricing\/\"><span data-contrast=\"none\">standalone licenses<\/span><\/a><span data-contrast=\"auto\"> for smaller firms), <\/span><a href=\"https:\/\/www.hubspot.com\/\"><span data-contrast=\"none\">HubSpot<\/span><\/a><span data-contrast=\"auto\"> to aid and assist managing marketing campaigns, <\/span><a href=\"https:\/\/www.airtable.com\/\"><span data-contrast=\"none\">Airtable<\/span><\/a><span data-contrast=\"auto\"> for empowering coding workflows and <\/span><a href=\"https:\/\/clickup.com\/\"><span data-contrast=\"none\">ClickUp<\/span><\/a><span data-contrast=\"auto\"> for reducing manual operations for a variety of independent workflows and processes. The time and labor subsequently freed by the automation apps can then be redirected to more demanding and higher value tasks or simple be recorded as eliminated expenses.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>Blockchain<\/h2>\n<p><span data-contrast=\"auto\">One emerging technology is particularly easy for many small businesses to overlook. Blockchain, which initially made headlines due to its close association with cryptocurrencies, can prove confusing. Its distributed nature runs counter to many standards and philosophies often associated with proprietary business systems.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Blockchain gets its name from the actual chain of blocks collected from transactions being recorded and stored within public ledgers that are shared across independent computers across the Internet. There is no centralized ledger and each computer, or node, stores a copy of the entire blockchain that can be viewed by anyone.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Just how does such a decentralized transaction ledger help small businesses? That\u2019s a fair question. Here\u2019s the answer. The reason you keep hearing and reading about blockchain is there are significant advantages to deploying the concept. The technology is particularly adept aiding supply chain and logistical processes, enabling faster vendor and customer payments with lower processing expenses, enhancing data security and even managing contracts. For example, blockchain technology better protects data integrity by tracking and verifying all changes across a vast network of independent nodes and permits creating digital contracts that automatically execute specific actions when specific conditions are reached, including automating payments and committing product shipments.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>CRM<\/h2>\n<p><span data-contrast=\"auto\">Another technology often overlooked by many small businesses is formal customer relationship management (CRM) software. Typically cloud-based, CRM platforms offer even small organizations a powerful and affordable solution that can be deployed rapidly to better track activities and more effectively manage customer communications than manual processes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.method.me\/\"><span data-contrast=\"none\">Method<\/span><\/a><span data-contrast=\"auto\">, <\/span><a href=\"https:\/\/dynamics.microsoft.com\/en-us\/business-central\/overview\/\"><span data-contrast=\"none\">Microsoft Dynamics 365 Business Central<\/span><\/a><span data-contrast=\"auto\">, <\/span><a href=\"https:\/\/www.salesforce.com\/products\/small-business\/\"><span data-contrast=\"none\">Salesforce<\/span><\/a><span data-contrast=\"auto\">, <\/span><span data-contrast=\"none\">SugarCRM<\/span><span data-contrast=\"auto\"> and <\/span><a href=\"https:\/\/www.zoho.com\/crm\/small-business-crm-software\/\"><span data-contrast=\"none\">ZohoCRM<\/span><\/a><span data-contrast=\"auto\"> are five popular options small firms can employ to boost sales, improve customer service and accelerate the sales cycle. Whether making it easier to close sales, service customer requests, onboard new clients, complete contracts or fulfill other common customer and sales functions, CRM systems help small businesses gain efficiencies and, subsequently, lower costs by saving expenses with the elimination of more cumbersome and complex manual processes that often aren\u2019t as accurate or timely.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While more mature a technology than many of the others listed here, CRM systems remain a key component that can assist small firms in better optimizing critical processes. They key is to overcome any resistance and fear believing these cloud-based platforms are only for massive companies with behemoth budgets. That\u2019s just not the case.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>What&#8217;s Your Next Step?<\/h2>\n<p><span data-contrast=\"auto\">The three popular AI chatbots agree. These are technologies your small business needs that you don\u2019t even know you need now.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">Hopefully, you\u2019re already taking advantage of at least a few of these platforms. Should you need help tackling others or even getting started with any of these six innovative solutions, give us a call. We\u2019d be happy to help. You can contact one of our technology experts at 502-897-7577 or by emailing sales@lougeek.com.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":5180,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-5095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-geek-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>6 Essential Emerging Technologies for Small Businesses to Adopt Now<\/title>\n<meta name=\"description\" content=\"Discover 6 emerging technologies your small business needs to stay competitive, from AI and IoT to blockchain and automation. 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